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E-Commerce Investigative Unit

The E-Commerce Investigative Unit works to protect consumers who purchase goods and services on-line. If you have not received an item your ordered or have a problem with the product or service your purchased through the Internet, please contact this unit by calling 973-504-6200 or writing to P.O. Box 45025, Newark, NJ 07101.

Some of the documents below are provided in a PDF (Portable Document Format) file, which can be viewed or printed using your Web browser and a PDF Reader.  If you do not have a PDF Reader, please click here.

Consumer Briefs

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