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Certified Homemaker-Home Health Aides

Online Employment Verification Questions


  1. What is the Online, CHHA Employer Verification System?

    This system is a tool to be used by agencies that employ and place CHHAs. Starting January 31, 2012, agencies will be required to access this online system to verify and maintain an up-to-date list of CHHAs employed by their agency.


  2. When will the Online Employer Verification System be available?

    The system will be available starting January 31, 2012.


  3. How do I access the Online Employer Verification System?

    Letters mailed from the State in January will provide each agency with instruction on when and how to access this system. The letters will include a license number and code that is to be used one time to access the online employer verification system. Once the agency accesses the system using this license number and code, they will be required to create a unique User ID and Password to access the system on a go forward basis.


  4. What do I do if I do not receive a letter from the State in January?

    Please call (973) 504-6430 to obtain a copy of the letter, which will provide you with your license number and registration code which is needed to access the verification system.


  5. What do I do if I forgot my User ID and/or Password?

    The system has a prompt that you can access that will instruct you on how to create a new User ID and/or Password. You will need to have your license number and registration code to re-register. If you don't have that information, you may obtain it by calling (973) 504-6430


  6. Does each user in the agency get to create a User ID and Password?

    No, there is only one User ID and Password per agency. Please make sure that all users of the system are aware of the unique ID and password that is created.


  7. How often should I access this system to update my CHHA employment records?

    The system is set up to only allow agencies to add active and current certified CHHAs. As such, it is recommended that you enter newly employed CHHAs at the time of hiring to ensure that their certifications are active and current before they are placed by your agency. Terminations may be done on a periodic basis, depending on your agency's policy.


  8. When I hire a new CHHA, how do I add that CHHA to the list?

    Each time you hire a CHHA, you should access the Online CHHA Employer Verification System using the unique User ID and Password that you established for your agency. There is an "Add" button at the bottom of the CHHA listing. When you click on that button, you will be prompted to search for the CHHA using the CHHA's license number. Only CHHAs that have an active certification will appear.


  9. What should I do if I cannot find the CHHA I am adding?

    If you are unable to find the CHHA using the search tool provided, you should advise the CHHA to contact the Board, as there may be an issue with their certification. You should not place the CHHA until you are able to add them using the online verification tool.


  10. When should I put an end date in the system for an CHHA?

    That depends on your agency's employment policy. Keep in mind that if the CHHA does not have an open/current employment record, they will not be permitted to renew their certification in the next renewal.


  11. Will the CHHAs be required to identify their employers in future renewals?

    No, for future renewals, we will rely on the employment information received from you through the Online Employer Verification System. Only CHHAs that have active and current employment information will be allowed to renew their certifications in future renewals. This is why it is important that all agencies keep their CHHA employee list up to date.


Last Modified: 9/19/2019 11:39 AM